Contact Lydia James
Fill out the form below and we will be in touch with you as soon as possible.
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Fill out the form below and we will be in touch with you as soon as possible.
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We strongly advise that you have someone to assist you with taking your measurements, as it is difficult to stand correctly when taking measurements for yourself. You may engage a friend or family member to help with this following the below guide. Or for more peace of mind you may visit a local seamstress or tailer to have these measurements taken professionally.
You may find it helpful to tie a piece of string around your bust, waist and hip lines in advance of taking the measurements.
Stand up straight at all times, back straight, shoulders back, arms relaxed and looking directly forward. If you are looking down to watch the measurements be taken, this may result in incorrect measurements.
Using a soft tape measure, measure the full circumference of the body on the intended line. The tape should gently hold in place for taking the measurement, not be pulled tight.
When you are measuring around the body, make sure that the tape is in a straight line (not sloping down at the back), this is particularly important for the bust measurement.
NOTE: MADE TO ORDER - CUSTOM. If you have requested MTO - Custom for the made-to-measure option. More specific measurements will be required. One of our team will be in touch after you have placed your order to provide you with the full list of measurements required for your chosen dress.
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After taking your measurements, refer to the 'Lydia James size guide' below for selecting the correct size. Please be sure to note your exact measurements on your order so that we can assist in checking that you have chosen the correct size garment.
1. BUST - Measure the circumference around your bust and back at the fullest point of your bust.
2. UNDERBUST - Measure the circumference under your bust and around your back. (where your bra strap sits).
3. WAIST - Measure the circumference of your waist. Take a natural breath out when taking this measurement, the tape measure should just be touching the skin, not pulled tightly.
(If you bend to the side, the crease that forms is your natural waistline - below your ribcage.)
4. HIP - Measure the circumference of your hip at the widest part.
(This measurement is to be around the fullest part of your bottom.)
5. WAIST TO FLOOR - Standing up straight (not looking down), measure from your waistline to the floor.
(If you already have the shoes that you will be wearing with your dress, take this measurement wearing these. Alternatively, wear shoes of the same heel height for this measurement.)
6. NAPE TO FLOOR - Standing up straight (not looking down), measure from the nape of your neck (the hollow between your collarbones) to the floor.
(If you already have the shoes that you will be wearing with your dress, take this measurement wearing these. Alternatively, wear shoes of the same heel height for this measurement.)
When ordering online, choose the size from our standard size guide that is closest to your largest measurements. For example, if your measurements are not exact to our standard size guide...
You should choose the size that is the same or larger than your largest measurement. For example, if your measurements represent Bust size 14, Waist size 16, Hip size 14.
Then you should order the size 16 as this is showing as your largest measurement based on our standard size guide. Ordering the larger size, allows for the dress to be altered to fit.
However, do not worry if this sounds a little confusing… be sure to insert your personal measurements into the box provided on the order page as we will always check your measurements against the selected size, to ensure that you have ordered correctly.
Should there be anything that we need to discuss with you about changing the size of your selection or any other queries, we will get in touch with you to discuss this.
MADE TO ORDER - STANDARD
Your dress will be made to order, to your standard dress size, based on our 'Lydia James size guide' (4XS - 5XL).
RECOMMENDED ORDER DATE
Place your order 6 months prior to your wedding date, to allow additional time for shipping, alterations and peace of mind.
DISPATCH DATE
Your gown will be dispatched from Brisbane, Australia. 4 months after your order confirmation date.
SHIPPING FEE
All of our Made to Order gowns are shipped free of charge to anywhere in the world.
SHIPPING TIME
Please refer to our 'shipping' tab for information regarding shipping times to your Country.
Note - If we need to contact you regarding discrepancies with your measurements and selected sizing. You may be advise of a new 'Order Confirmation' date via email once these details have been resolved.
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MADE TO ORDER - CUSTOM
Your dress will be made to order, with the option for custom measurements to fit and/ or custom style adaptations.
RECOMMENDED ORDER DATE
Place your order 7 months prior to your wedding date, to allow additional time for shipping, alterations and peace of mind.
DISPATCH DATE
Your gown will be dispatched from Brisbane, Australia. 5 months after your order confirmation date.
SHIPPING FEE
All of our Made to Order gowns are shipped free of charge to anywhere in the world.
SHIPPING TIME
Please refer to our 'shipping' tab for information regarding shipping times to your Country.
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BESPOKE - ONE OF A KIND
Your dress will be one-of-a-kind. Designed and made uniquely for you. With new patterns created and made to your measurements, using a bespoke design and fabrics.
RECOMMENDED ORDER DATE
Get in touch ASAP and place your deposit order 8 months prior to your wedding date. Bespoke order and ready dates can be extremely variable depending on the detail and intricacy required within your custom designed gown.
DISPATCH DATE
Your gown will be dispatched from Brisbane, Australia. 6 weeks prior to your wedding date. Unless otherwise agreed within our consultation and design process.
SHIPPING FEE
While we aim to provide complimentary shipping for all of our gowns. Bespoke gowns may incur an additional fee in cases where they are extremely voluptuous in size or extremely weighted with heavy fabrics and embellishments.
SHIPPING TIME
Please refer to our 'shipping' tab for information regarding shipping times to your Country.