Shipping
SHIPPING FEES
MADE TO ORDER
All of our Made to Order gowns are shipped free of charge to anywhere in the world.
BESPOKE
While we aim to provide complimentary shipping for all of our gowns. Bespoke gowns may incur an additional fee in cases where they are extremely voluptuous in size or extremely weighted with heavy fabrics and embellishments.
SHIPPING TIMEFRAMES
AUSTRALIA
Deliveries within Australia will be sent tracked via Australia Post or DHL. With delivery periods of up to 4 business days and up to 10 business days for Western Australia. Once dispatched, we will provide you with your tracking information via email.
INTERNATIONAL
All international orders are shipped tracked via DHL, FedEx or UPS. With delivery periods of up to 14 business days, depending on location. Once dispatched, we will provide you with your tracking information via email.
DUTIES & TAXES, CUSTOM CHARGES
AUSTRALIA
Not applicable within Australia.
INTERNATIONAL
Orders shipped internationally, outside of Australia may be subject to import duties and taxes. We recommend checking with your local import/ customs department for an estimate cost, so that you can be aware of any charges that may be due upon receiving your package.
We are unable to estimate these charges for you as they are determined by a variety of factors such as size, weight, value of the items/ package and destination, varying by Country and State.
You are responsible for payment of any duties and taxes associated with the delivery of your item/s. These charges are levied by your local customs authority and are due upon delivery or collection of your package.